Total Appliance & A/C Repairs, Inc (DBA Total Repair Pros)
HVAC TECHNICIANS HELPER
Full Time • Hallandale
Replies within 24 hours
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunity for advancement
- Vision insurance
| Total Appliance and AC Repairs, located in Hallandale, is looking for motivated and reliable AC Helpers to join our growing team! This is an excellent opportunity to learn from the best and build a career in the HVAC industry.
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Job Classification: Full-Time, Non-Exempt
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Location: Hallandale, FL
Job Description
- Complete assigned service calls, repairs, or installations in a timely manner by assisting the Lead Technician in charge.
Hours & Working Conditions
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Schedule: Average 40 hours per week (typically 8:00 a.m. to 5:00 p.m., weekdays).
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Flexibility: Overtime and weekend on-call shifts required as needed.
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Environment: May work outside, in crawlspaces, closets, and attics.
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Physical Demands: Work with sheet metal and sharp objects; regular lifting and heavy physical exertion required.
Key Duties and Responsibilities
The A/C Tech Helper will assist the assigned Technician on duty with the following:
- Troubleshoot equipment and related job issues.
- Present findings and options to customers, providing advice as needed or requested.
- Complete approved repairs, improvements, or installations within industry standard hours.
- Clean equipment and work areas to ensure complete customer satisfaction.
- Complete all paperwork and documentation required by management.
- Collect documents, payments, or signatures for work performed when required.
- Maintain truck inventory and keep the assigned service vehicle clean and organized.
- Track vehicle maintenance and alert management when service is necessary.
- Contact the office after each call to provide updates and receive next dispatch instructions.
- Provide customers with information and pricing on service agreements, accessories, and comfort improvements.
- Inform customers about new equipment options when repairs exceed specified amounts or existing equipment is over 10 years old.
- Perform equipment installations and/or maintenance work as needed.
- Identify and suggest opportunities for quality and cost improvements.
Job Requirements
- Ability to push, pull, lift, and carry up to 50 lbs.
- A valid driver’s license with a clean driving record (required by company insurance).
- Ability to drive, walk, climb stairs, bend, reach, and crawl in tight spaces.
- Ability to follow company processes, instructions, directions, policies, and procedures.
- Standard technician hand tools required.
- A neat, clean, and professional appearance.
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Experience: Some experience helping or working within the Air Conditioning industry is preferred.
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Quality: Ability to assist with troubleshooting, repairs, or installations with the high level of excellence expected by the Total Appliance team.
How Success is Measured (Performance Metrics)
- Number of completed assignments/calls per day, teamwork, and positive attitude.
- Meeting or beating industry standards for assigned work.
- Accuracy of paperwork, reporting, and collection of payments/signatures.
- Minimizing "go-backs" or callbacks resulting from poor workmanship.
- Vehicle care, including complete truck inventory, maintenance, and cleanliness.
- Proper maintenance and condition of company tools.
- Generating leads for the company through customer interactions.
Compensation: $15.00 - $17.00 per hour
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